What are your Wax Melts made out of?

We use a 100% soy wax, mica powder and biodegradable glitter

How do you use Wax Melts?

Our Soy Wax Snap Bar pieces should provide you with atleast 2-3 burns (Burns meaning, re-lit tea light sessions) All of our melts are compatible with electric or tea light burners Snap off a piece or two of the bar and pop it in your burner. We recommend only using 1 unscented tea light beneath your burner as using more than one at a time is dangerous due to the burner overheating and as a result possibly shattering. Please only use up to a 4 hour burn time tea light candle as using longer can cause as stated above the burner to shatter. Never leave your wax melts burning in a room unattended and keep away from children and pets. Keep away from draft areas and do not move the burner when lit.

What are Scented Crystals?

Scented Crystals also known as Scented Sizzlers/Simmering Granules are a very popular alternative to oils or wax. Scented Crystals do not melt like a regular Wax Melt - they stay in their original form making them an easy Home Fragrance alternative in terms of changing fragrance etc. Scented Crystals are a natural salt based product with added colour and fragrance for use in oil or wax burners. Scented Crystals are safe, clean and simple to use.

Scented Crystals are in fact salt granules which have been infused with colour and fragrance.

How do you use Scented Crystals?

Just add a couple of teaspoons of Scented Crystals to your burner and pop a tea light underneath. As the granules heat up, scent fills the room with a wonderful aroma for several hours. The fragrance from the salt crystals will evaporate into the air leaving the salt residue in place. You will sometimes notice the coloured granules will fade which is a good indication that a change in granules is not too far away, you can get multiple burns from the scented sizzlers and once you stop smelling the scent then you know you need to replace or top-up your burner. You can regulate the quantity of fragrance and how mild or strong you would like the scent, for a powerful smell you just add more simmering granules to the well of your burner.

Postage & Returning an Order

Our products usually take around 7-10 working days from order to land on your doorstep, but we do intend if we can, to beat that! We're a small manned business and may experience delays in busy months, but we ensure to keep you updated as much as possible if this occurs. Our products are carefully wrapped, labelled, boxed and posted using Royal Mail 1st or 2nd class. Larger items will be sent recorded delivery for easy tracking! We will notify you once we have fulfilled your order and that it is off to The Post Office for posting! If for any reason you are dissatisfied with your order, the service you have received or the quality of the product, please do let us know by using the contact form on our website! We would want to rectify that issue for you as soon as possible.

How do I cancel my order?

If you wish to cancel your order, please contact us directly using the Contact Us form on our website as soon as possible. If your order has already been fullfiled / dispatched, unfortunately we will be unable to cancel your order.

Are your products CLP Compliant?

Yes. Every wax melt you purchase from With Love from Leah will come with the correct CLP (Classification, Labelling and Packaging) attached as per the current EU guidelines. Please store our melts in the packaging they came with so the CLP is on hand should you need to refer back to it. If you ever require help with ingredients before purchasing please contact us and we can advise.

Still not found the answer you are looking for?

Email us using our website Contact Us form and we will be happy to help.

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